Technical Support

For detailed technical support information for both Fitnessgram 9 and Fitnessgram 8, use the navigation buttons on the left-hand side of this page. You'll also find links to System Requirements and Training information. Consult the information on these pages first to resolve any questions you have about Fitnessgram. If you don't find the answers you need here or have additional questions, you can contact our Tech Support team.

Contacting Tech ­Support:

When you contact HK tech support (phone, fax, or email), please provide the following:

• version of Fitnessgram
• whether you are using a PC or MAC computer,
• the operating system you are currently using,
• information contained in the About section (located in the Help menu),
• the exact wording of the error message(s) or the message number(s) appearing onscreen,
• a complete description of what happened and what you are doing when the error message(s) appeared,
• and an explanation of how you tried to solve the problem.

How to contact Human Kinetics technical support:

Phone: 217-351-5076 Monday through Friday (excluding holidays) between 7:00 AM and 7:00 PM (CST).
Fax: 217-351-2674
E-mail: support@hkusa.com